Why Trust Us

We follow some principles through which we have already earned the trust of both our honorable sellers and customers.

For seller

KingsBazar seller protection delivers detection systems, transaction monitoring, and policies that help make KingsBazar a great place to sell. Our dedicated seller protection team works behind the scenes—every day, around the clock—to enforce our Buying Practices and seller protection policies, so you can sell confidently and focus on your business. Backed by a set of large-scale automated detection systems, which monitor millions of transactions every day. Our team keeps an interactive look-out for anything that could cause a problem for our sellers. While you may never have to deal directly with us, you can sell confidently knowing that we’re always there for you.

 

For Buyer

KingsBazar is promising to protect your purchase from Click to Delivery. We have convenient and effective policies to protect your purchase from possible risks those usually arise while shop online. We want you to shop with confidence. That’s why we provide a guarantee which ensures that you’ll receive your item on time and as described. On KingsBazar, you will get:

– Quality Products

– Secure Payments

– Easy Returns, Replacements & Refunds

– On-time Delivery

 

  1. Genuine Products

– Manufacturer’s or Seller’s warranty (wherever applicable)

– Brand new products

– Products are sourced from the authorized distributors of the brand

– 100% Genuine Products, No fakes and no duplicates. We have made it to our mission to offer only 100% genuine products in the original packaging on KingsBazar. We work hard to provide you with the largest selection of authentic and brand new products at the highest quality.

 

  1. Secure Payments

– Customers’ Personal Data are 100% Secured

– All Online Transactions are secured by SSL (Secure Socket Layer)

– With Pay on Delivery, when your order arrives at your doorstep, you can physically review it and then pay  cash.

– Be sure to have the exact amount for payment as our delivery men might not carry sufficient change or cash.

– Whether you pay cash on delivery or conveniently with one of our pre-payment methods, credit / debit card / B-kash or Rocket, your privacy is important to us and we keep your data secure.

 

  1. Easy Returns, Replacements & Refunds

– Please read Return & Replacement policy

 

Our Return Policy & Return Times

 

5 days free return under certain conditions:

 

Return Reason Eligible Products
Wrong item All items
Changed Mind Fashion, Mobile Phones, Electronics, Computing
Damaged item Fashion, Mobile Phones, Electronics, Computing, Books, Bulky items

 

Bulky Items:

  • Kindly note that the bulky / heavy items cannot be returned, if you change your mind. Item can only be returned if a wrong item was delivered or item is damaged.
  • Bulky items include: TV, AC, Fridge & Freezers, Washing Machine, Desktop, Home theatre, Fitness machines, Gas Cooker & Oven
  • Unstitched/Customized products: RETURNS ARE NOT APPLICABLE
  • Books & Stationery: RETURNS ARE NOT APPLICABLE FOR THIS CATEGORY

 

  1. On-time Delivery

We have our own logistics team to deliver your product within the Dhaka metropolitan and we have also agreements with most reliables courier services all over the world for super logistics support. Our delivery timing is given below:

 

– Dhaka Metropolitan Area (24-48 hours delivery)

– Outside Dhaka Price (3-5 days delivery)

– Overseas Regular Price (24 days delivery)

– Overseas Express Price (4-5 days delivery)

 

Delivery Timelines

 

Delivery Within: 1 – 3 business days

 

Home Delivery Dhaka Chittagong & Sylhet Other
KingsBazar Express 1-2 2-4 2-6
Regular 3-6 4-8 4-10
Bulky 3-6 4-8 4-10
Global Seller 10-15 15-20 15-30

 

Pick Up Station Dhaka Chittagong & Sylhet Other
KingsBazar Express 1-2 2-4 2-6
Regular 3-5 4-7 4-10
Global Seller 10-15 15-20 15-30

 

*Note: Please note that these are business days and delivery times are as provided by our carriers and are estimates only. Delays may occur during peak periods, and due to factors outside the carrier’s control.